One of the things that makes us truly unique in this business is our scheduling. No matter what time of the day you call us, we will have someone standing by ready to call. What’s more, if you ask us to come out and service your call at 11pm, that’s no problem for us, because we will have one of our plumbers on call ready to go whenever they are needed.
We don’t necessarily like doing work at 3 in the morning, but we wanted to make ourselves available during those hours because we know that it is just so rare in the industry. We sacrifice a bit of our personal lives because we know how much it would help folks out if we had that kind of flexible scheduling. Usually when you work with a contractor or another plumbing company, you have to work around their schedule. You might have to take some time off of work to make sure that you are around the house to let them in and let them do their work. We wanted to take the opposite approach and let the customer dictate when we would come out and not the other way around.
As you can probably tell by what we are indicating here, our schedule is intentionally extremely flexible. We do flex staffing and have figured out a way to make sure someone will always be available both to answer the phone but then also to service a call. This means if any emergency situation comes up, we’ll be able to come out and help you fix the problem right away. It also means that if you have a tough work schedule, we’ll be able to come out first thing in the morning, in the evenings, or even on weekends to fix the problem.
Don’t let a company’s schedule get in the way of fixing your plumbing issue. Give us a call, and we’ll come out and service the call whenever is most convenient for you.
